Работа за Service Process Owner Order to Cash → Обява 39696406

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

If you are keen on process management and optimization, and you are aware of end-to-end Order-to-Cash оperations, this is the right place for you.

If you are good at:

• Understanding the end-to-end OTC process with the aim to improve it;
• Defining business requirements for OTC global process;
• Identifying improvement opportunities to advance key OTC process metrics;
• Identification and implementation of critical projects which reduce costs while improving overall process value;
• Coordinating the collaboration with IT regarding the development of system standards and integration of technology for OTC.

Your daily routine would include:

• Defining end-to-end process, performance measures, business rules, standards and policies within the Order to Cash (OTC) functional area and act as subject matter expert for the OTC E2E process;
• Being responsible for process execution of operational delivery;
• Being involved in managing business process transformations and having ownership for the delivery of key OTC programs (on-going and future projects) across multiple operating companies;
• Developing process variants, interim solutions and workarounds together with the Transition and support services team;
• Identifying improvement opportunities within OTC with the overall view on how it impacts the whole organization;
• Monitoring relevant for OTC KPIs and taking initiatives if KPIs are not achieved;
• Making sure service is delivered with a strong focus on customer satisfaction and in accordance with the SLA’s agreed with the senior management.

We’ll know you can make it if you have:

• Knowledge and experience in OTC, preferably in process optimization/ improvement;
• Excellent motivation and negotiation skills;
• Track record of closely partnering and driving change in concert with corporate management, specifically related to global processes and systems;
• Ability to quickly absorb new concepts and ideas – including operations model and BU or location-specific needs;
• Open-minded and culturally sensitive approach, well-structured and self-driven, innovation-driven persona;
• Expertise with SAP and/ or process mining software;
• Fluent level of English – written and spoken.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.